+1866-323-4571 (Customer Service)

Privacy Policy

Privacy Policy

Effective Date: June 5, 2025

At GarnavMaps.com (“we,” “us,” “our”), your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make purchases, or interact with us.

1. Who We Are

GarnavMaps.com is an independent provider of GPS map updates and related services. We are not affiliated with, endorsed by, or associated with any GPS brand (Garmin, TomTom, Magellan, etc.).

2. Information We Collect

We may collect and process the following categories of personal information:

A. Personal Identifiers

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed by secure third-party providers)
  • Device information (for compatibility and updates)

B. Technical Information

  • IP address
  • Browser type and version
  • Device type and identifiers
  • Operating system
  • Pages visited and time spent
  • Cookies and similar tracking technologies

C. Communications

  • Customer service inquiries
  • Emails or chats with support

3. How We Use Your Information

We collect and use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Customize and improve our services
  • Send transactional and marketing communications
  • Detect and prevent fraud
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR Compliance)

We process your information based on:

  • Performance of a contract (order processing)
  • Legitimate interest (fraud prevention, service improvement)
  • Consent (marketing, cookies)
  • Legal obligation (tax, regulatory compliance)

5. Your Rights

A. GDPR (EU/UK Residents)

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request data deletion
  • Restrict processing
  • Data portability
  • Object to processing

To exercise your rights, email: privacy@garnavmaps.com

B. CCPA/CPRA (California Residents)

California residents have the right to:

  • Know what personal data is collected
  • Request deletion
  • Opt-out of the sale or sharing of personal data (we do not sell data)
  • Correct inaccurate information
  • Limit use of sensitive information

To exercise these rights, email: privacy@garnavmaps.com

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic
  • Provide site functionality
  • Personalize content and ads

You can manage your cookie preferences via our cookie banner or browser settings.

7. Data Sharing & Disclosure

We do not sell or rent your data.

We may share data with:

  • Payment processors (Stripe, PayPal)
  • Shipping & logistics providers
  • Technical service providers (hosting, analytics, CRM)
  • Legal authorities when required by law

All third-party providers are contractually obligated to comply with applicable data protection laws.

8. International Data Transfers

Your information may be transferred to, and processed in, countries outside your own jurisdiction, including the United States. We implement Standard Contractual Clauses and other safeguards where required.

9. SecurityWe implement industry-standard security measures including:

  • SSL encryption
  • Secure payment gateways
  • Access controls and authentication

However, no system is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not intended for children under 13 (or under 16 in the EU/UK). We do not knowingly collect data from minors.

11. Data Retention

We retain personal data only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes

You may request data deletion at any time.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website means you accept any updates.

13. Contact Us

GarnavMaps.com
Email: privacy@garnavmaps.com